Warranty Policy
Zeus4x4 Accessories Pty Ltd
Your Adventure, Our Accessories.
This Warranty Policy operates in addition to your rights under the
Australian Consumer Law (ACL). Nothing in this policy
limits or excludes your statutory consumer rights.
What Our Warranty Covers
1. Manufacturing or Design Defects
If a manufacturing or design defect is identified during the
applicable warranty period, Zeus4x4 may choose to:
- Repair the product
- Replace the product
- Supply an equivalent product (new or refurbished)
- Provide a partial or full refund
The final remedy will be determined following product inspection.
2. Transit Damage
If shipping insurance or freight protection was purchased at checkout
and the product arrives damaged, repairs or replacement will be
completed according to the insurer's claim process.
3. Product Recalls
If Zeus4x4 issues a product recall, we will repair or replace only
the affected component(s).
4. Third-Party Products
Products manufactured by other brands are covered by the warranty
supplied by their respective manufacturer.
Warranty Eligibility
Your warranty is valid when:
- A valid proof of purchase is provided.
- The product is installed according to Zeus4x4 instructions.
- The product is correctly maintained.
- The product is used for its intended purpose.
- The warranty applies only to the original purchaser.
- Repairs or replacements do not extend the original warranty period.
What Isn't Covered
- Incorrect installation
- Product modifications or alterations
- Use of non-genuine components
- Incorrect vehicle applications
- Overloading
- Competition or racing use
- Misuse or negligence
- Accidental damage
- Normal wear and tear
- Cosmetic damage such as scratches, chips or fading
Warranty Claim Costs
Unless required by Australian Consumer Law, customers are responsible
for removal, reinstallation, freight, labour, travel costs,
packaging, hire vehicles, downtime and any consequential losses.
Zeus4x4 may assist with freight costs at its discretion.
How to Make a Warranty Claim
- Email info@zeus4x4.com.au.
- Include proof of purchase, photos and vehicle details.
- Return the product if inspection is required.
- Zeus4x4 will assess the claim and advise the appropriate resolution.
Australian Consumer Law Notice
Our goods come with guarantees that cannot be excluded under
Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if they
fail to be of acceptable quality and the failure does not amount to
a major failure.
