Zeus4x4 Accessories Pty Ltd – Shipping Policy

At Zeus4x4 Accessories Pty Ltd, we strive to provide a seamless and efficient shipping experience. By placing an order with us, you agree to the terms outlined in this Shipping Policy.

Processing & Dispatch

Orders are processed within 1-3 business days, excluding weekends and public holidays. Processing times may be extended during peak seasons or due to unforeseen circumstances. Once an order has been placed, it cannot be modified or canceled.

Shipping & Delivery

We partner with reputable carriers to ensure timely delivery. Estimated delivery times are provided at checkout and serve as guidelines only. Zeus4x4 Accessories Pty Ltd is not responsible for shipping delays caused by couriers, natural disasters, or customs processing. Once an order leaves our facility, the risk of loss or damage transfers to the customer.

Shipping Costs & Duties

Shipping fees are calculated at checkout and are non-refundable. International orders may be subject to import duties, taxes, and customs fees, which are the sole responsibility of the customer. Zeus4x4 Accessories Pty Ltd is not liable for any additional charges imposed by customs authorities.

Lost, Stolen, or Damaged Packages

Zeus4x4 Accessories Pty Ltd is not responsible for lost, stolen, or damaged packages once they have been handed over to the shipping carrier. Customers must contact the carrier directly to file a claim. If a package is marked as “Delivered” but has not been received, it is the customer’s responsibility to resolve the issue with the carrier.

Incorrect Shipping Information

Customers must provide accurate shipping details at checkout. Zeus4x4 Accessories Pty Ltd is not liable for orders shipped to incorrect addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping charges may apply for re-delivery.

Refused or Unclaimed Shipments

Orders that are refused, unclaimed, or undeliverable due to incorrect shipping details or failure to pay customs fees will not be refunded. Customers may be required to cover additional shipping costs for reshipment.

Force Majeure

Zeus4x4 Accessories Pty Ltd is not responsible for shipping delays or failures due to circumstances beyond our control, including but not limited to natural disasters, strikes, pandemics, or transportation disruptions.

By purchasing from Zeus4x4 Accessories Pty Ltd, you acknowledge and accept the terms of this Shipping Policy. We reserve the right to modify this policy at any time without prior notice. If you have any questions or concerns regarding shipping, please contact our support team.

By accessing or purchasing from Zeus4x4 Accessories Pty Ltd ("Company," "we," "us," or "our"), you agree to the following Terms and Conditions. These terms protect the Company at all costs and are legally binding upon acceptance.

1. Acceptance of Terms

By using our website, purchasing products, or engaging with our services, you acknowledge and agree to these Terms and Conditions. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of our services constitutes acceptance of the latest version.

2. Products and Availability

All products listed on our website are subject to availability. We reserve the right to modify, discontinue, or limit the availability of any product at any time without liability. Prices are subject to change without notice, and we are not responsible for typographical errors or inaccuracies in product descriptions.

3. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to pricing errors, suspected fraud, or stock limitations. Payments must be made in full before orders are processed. We accept no liability for any transaction delays caused by third-party payment processors.

4. Shipping and Risk of Loss

Once an order leaves our facility, the risk of loss or damage transfers to the customer. We are not responsible for shipping delays, lost, stolen, or damaged packages, or incorrect shipping information provided by the customer. Customers are responsible for any additional shipping fees due to incorrect address details or unclaimed shipments.

5. Returns, Refunds, and Consumer Guarantees

Our products and services comply with the Australian Consumer Law (ACL). Customers are entitled to remedies under ACL for major failures, including repair, replacement, or refund. We do not offer refunds for change of mind, but if a product is faulty, damaged, or not as described, customers are entitled to a remedy in accordance with ACL. Customers are responsible for return shipping costs unless otherwise required by law.

6. Warranties and Liability Disclaimer

All products are sold "as is" and "as available," except where consumer guarantees apply under ACL. We disclaim all liability for any indirect, incidental, consequential, or special damages arising from the use of our products, including but not limited to vehicle damage, personal injury, or financial loss. The maximum liability of Zeus4x4 Accessories Pty Ltd shall not exceed the purchase price of the product in question, except where required by law.

7. Indemnification

You agree to indemnify, defend, and hold harmless Zeus4x4 Accessories Pty Ltd, its officers, directors, employees, and affiliates from any claims, damages, liabilities, or expenses arising from your use of our products, services, or website, except where such liability cannot be excluded under Australian law.

8. Intellectual Property

All content on our website, including images, text, logos, and trademarks, is the exclusive property of Zeus4x4 Accessories Pty Ltd and may not be used, copied, or reproduced without our prior written consent.

9. Force Majeure

We shall not be held liable for any failure to perform due to circumstances beyond our control, including but not limited to natural disasters, government actions, supply chain disruptions, or acts of war.

10. Governing Law and Disputes

These Terms and Conditions shall be governed by the laws of Australia. Any disputes arising under these terms shall be resolved exclusively through arbitration or the courts in [Insert Jurisdiction], and customers waive any right to participate in class-action lawsuits against the Company, except as permitted by law.

11. Termination of Use

We reserve the right to terminate or suspend access to our website or services for any reason, at any time, without liability.

12. Amendments to Terms

We may update these Terms and Conditions at any time. It is the customer’s responsibility to review them periodically. Continued use of our services constitutes agreement to the updated terms.

By purchasing from or using Zeus4x4 Accessories Pty Ltd, you acknowledge and accept these Terms and Conditions in full. If you do not agree, do not proceed with your purchase or use of our services.

When you're finalizing your purchase at checkout, please remember to update and email us your mobile number. This step is crucial for ensuring the safe and prompt delivery of your item. Our delivery drivers will use this number to contact you when your item is on its way, providing you with real-time updates and peace of mind. Your cooperation in this matter helps us enhance the security and efficiency of our delivery process.

Use collapsible tabs for more detailed information that will help customers make a purchasing decision.

Ex: Shipping and return policies, size guides, and other common questions.